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Terms and Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use our website www.handkembroidery.co.uk , whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

www.handkembroidery.co.uk is a site operated by H and K embroidery part of the H and K Construction Limited group (H and K oWe). We are registered in England and Wales under company number  and have our registered office at 95 Main Street, Cranswick, Driffield, East Riding of Yorkshire, YO25 9QY. We also trade from 95 Middle Street South, Driffield.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with any piece of information as part of our security procedures e.g. password, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

H and K Embroidery is the owner of all intellectual property rights in the software used on our site and we are licenced to use those intellectual property rights. We own or have permission to use all the material published on our Site including text, photographs and video. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use our website content either in digital format or printed/copied for personal or commercial use without prior consent.  Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on accuracy of information

We try at all times to give accurate information but it is always the responsibility of the user to check that the product or service is right for them.  Unless otherwise stated, commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

Due to the nature of the products we sell, our site changes regularly.  If the need arises we may suspend or remove any items on our site or indeed the site itself.  We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the products on our site may be out of stock at any given time, and we extend our sincere apologies but are under no obligation to provide any compensation or other such like for any actual or perceived losses.

Our liability

  • We abide by the distance selling act as the bare minimum and offer a satisfaction guarantee as standard subject to limitations of wear and tear, return, this guarantee is offered at the discretion of the company and may be withdrawn without notice.

Your statutory rights are not affected by any additional offers made by or on behalf of the company.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may not link to our home page or to our site whatsoever.

If you wish to make any use of material on our site, please address your request to info@handkembroidery.co.uk

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Complaints

If you wish to complain about any part of H and K embroidery or anything posted to the site, please contact us at info@handkembroidery.co.uk. We will then review the Complaint and we will deal with any Complaint in a robust and thorough way. We will inform you of the outcome of our review within a reasonable time of receiving your complaint.

Updates

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact info@handkembroidery.co.uk